Privacy matters but it can be confusing. This page explains our approach to privacy on all our APTours websites and how it affects you.

Short version

  • We collect anonymous statistics about your visit, like which of our pages you viewed.
  • Some 3rd parties like Facebook and Twitter may know you visited this website, if you use their services. We can’t control them but we don’t believe this knowledge poses any threat to you.
  • If you sign up with us we take great care to keep your information safe and we’ll never share it with others without your express permission.
  • We never share your data with 3rd parties except to help us deliver our own services.

These are just the key points. If you need detail, keep reading.

Measuring our visitors

We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.

The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.

You can learn more about Google Analytics or opt out if you wish.

Facebook, Twitter and other social networks

These services provide social buttons and similar features which we use on our website – such as the “Like” and “Tweet” buttons.

To do so we embed code that they provide and we do not control ourselves. To function their buttons generally know if you’re logged in; for example Facebook use this to say “x of your friends like this”. We do not have any access to that information, nor can we control how those networks use it.

Social networks therefore could know that you’re viewing this website, if you use their services (that isn’t to say they do, but their policies may change). As our website is remarkably inoffensive we imagine this is not a concern for most users.

Discussion comments

To allow visitors to discuss our blog articles and some web pages we use a discussion system called Disqus.

To do so we embed code that Disqus provide and we do not control ourselves. Disqus anonymously tracks visitors to pages like we do. They also remember who you are if you login to any Disqus service, so you can comment on any website using their tool.

Logging in to Disqus can be done in many ways, including via Facebook. If you login via social network, Disqus will be able to link your activity to that network. In this way, your Disqus activity may be personally identifiable.

Disqus will know what pages you viewed in our site and what you wrote on those comments. Of course all comments you leave are also publicly visible on the Internet alongside your name, so we do not imagine this is a concern for many people.

If you sign up for a service

When you sign up for any of our services – paid or otherwise – we will record specific personal information about you, such as your name and email address.

We also log account and transaction history for accounting purposes, and to monitor our business activities.

Emails

We may send you email notifications regarding your service (such as travel vouchers) or which you have specifically requested (such as newsletters or notifications when a report is completed). You have the ability to opt out of any of this communication at any time.

We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.

Security

APtours take many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:

  • Use of SSL encryption for sensitive data
  • Hardware stored in secured datacentres behind firewalls
  • All access to information restricted by password and/or secure key
  • Restrictions to what information can be accessed via any location

Whilst we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.

Of course you are responsible for keeping your password and user details confidential. Nobody at Silktide will ever ask you for your password, so please don’t trust anybody asking you for it.

Data finding

APtours makes use of various 3rd party APIs to collect information about websites in Nibbler and Sitebeam reports. For example we use the Google Maps API to gather local presence information (see Google Map’s privacy policy).

Updates to this policy

We may update this privacy policy from time-to-time, particularly as technology changes. You can always check this page for the latest version. We may also notify you of changes to our privacy policy by email.

Any questions?

If you have any questions about this privacy policy or your personal data, please write to us by email to info@aptours.it

The tour itinerary shown above is conducted by an English speaking driver who has been trained to give a tour along the route. They will share their knowledge and passion for the area, stop for the best photo opportunities and point out the places of interest. Your driver is not allowed by Italian law to guide you around the historical areas, monuments and towns where you stop.

The tour itinerary for shore excursions is based on cruise ships arriving in at, or before 08:30 and sailing at, or after 6:30pm.

For ships that sail before 6:30pm please email us first info@aptours.it so we can work out the changes to the itinerary to fit your ships schedule before setting up the tour. We will then add the changes to the notes section for fellow cruisers to read before they join the group.

We always base the tour itinerary around the ships schedule with number one priority to get you back to the port 1.5 / 2 hours before sail time.

Cancellation Policy:
The tour is confirmed the moment you either create or join a group. Any tour cancelled within ten days of the service date will be considered a late cancellation. APTours reserves the right to debit a 'late cancellation fee' in this event. The 'late cancellation fee' will equal the total amount of previously confirmed services. If cancellation is requested by e-mail no less than ten days before the booked date there will be no charge. Once you have filled out a reservation form and inserted payment information you agree to enter a legally binding contract with APTours.

Important Info:
Once you have signed up for a tour or created a tour, your name, mobile number, email address will be shared with others in your group. As a new member joins your group you will receive an update of group size and cost. As the tour is shared we must fix an itinerary and keep to a set time schedule. We ask guests to be punctual to all meeting points set by the driver to help the day run smoothly.